Workforce Management Solutions

How TPC Drove Digital Transformation of its Industrial Training Platform

  • Services
  • 2018
  • Realized

Prior to Frontenac’s partnership, TPC’s core competency centered around live, instructor-led industrial skills training, with a small but growing base of digital training offerings. TPC sought a strategic partner that would transform the business into a predominantly digital platform with streamlined delivery of its service offerings to its customer base and increased focus on technical and safety training content.

Frontenac’s strategic expertise, complementary talent augmentation and robust capital investment enabled TPC to growth both its digital capabilities and enterprise B2B customer base. TPC expanded the reach of its digital offerings through enterprise sales team investments, account-based marketing initiatives and substantial technology investments, including an in-house Learning Management System. Frontenac also identified and supported the acquisition and integration of five M&A targets, expanding the company’s customer base (Fortune 500 customers), channels (B2C compliance), technology products (simulations and workforce management software), and end markets (food).

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Digital transformation – Drove accelerated digital growth through targeted sales investments, content upgrades and technology enhancements, alongside M&A of digital products

Growth through organic product innovation and improved customer acquisition – Expanded sales and technology teams, supporting accelerated enterprise customer growth and in-house technology capabilities, including a new LMS

Growth through strategic M&A – Enhanced end market, customer, channel, and financial profile through complementary acquisitions that reinforce the digital capabilities

Responded to market needs by addressing skilled labor shortage – Growing labor supply and demand imbalance, coupled with increasing desire to outsource training and workforce management services created whitespace in the market.

Strategic Technology Investments
Expanded in-house and offshore technology team to support in-house LMS development. Acquired simulation technology to support and streamline digital delivery of training along with workforce management software to drive improved compliance solution
Five Strategic Acquisitions
Acquisitions extended reach into additional end markets, including food & safety, while adding complementary digital products to serve both B2B and B2C customers
Elevated Management Teams
Supported CEO-led hiring of talented leaders within sales, marketing, technology, and finance. Assembled value-added board with industry veterans and deep functional expertise. Empowered leadership to make key decisions that had impactful outcomes

“I am proud of the growth in scale, capabilities, and talent that TPC achieved during our partnership with Frontenac. Frontenac worked closely with us to provide strategic perspective, supported robust pursuit of organic and acquisition growth initiatives, and made proactive investments in digital transformation and people.”

– Derek Dunaway, Chief Executive Officer of TPC

Disclaimer: The case studies described herein are for illustrative and discussion purposes only and have been selected to provide, among other things, examples of deal sourcing and investment strategy. A full list of investments is available from Frontenac upon request. Past performance is not necessarily indicative of future results. It should not be assumed that investments made in the future will be comparable in quality or performance to the investments described herein.